Find an IT Download

'Connecting Organizational Silos' Excerpt

Knowledge management leader Frank Leistner explains why you should care about social media and offers guidance for measuring and reporting on social media analytics.

863KB | 3 files

Written by knowledge management leader Frank Leistner, “Connecting Organizational Silos: Taking Knowledge Flow Management to the Next Level with Social Media” looks at the success of social media and why you should care about it. He explains how an enterprise social network (ESN) can provide value for your organization, and offers guidance for measuring and reporting on social media analytics and choosing performance indicators.

This excerpt from Chapter 8, “Social Media Analytics,” looks at basic measures that are typically used to analyze ESN platforms and how more sophisticated social media analytics methods can be used to find value in the data.

Reprinted by permission from the publisher, John Wiley & Sons, Inc., from “Connecting Organizational Silos,” by Frank Leistner. Copyright (c) 2012 by SAS Institute Inc.

Included in this ZIP file are:

  • Intro Page.pdf
  • Terms and Conditions.pdf
  • Connecting Organizational Silos.pdf


Recent IT Downloads
Big Data: Storage, Sharing, and Security

Chapter 2 focuses on answering questions faced by individuals interested in using storage or d...Read More

Recent IT Downloads
Digital Exhaust: What Everyone Should Know About Big Data, Digitization and Digitally Driven Innovation

In this excerpt, Neef focuses on doing business in the Big Data world, including the scope of ...Read More

Recent IT Downloads
Big Data and Health Analytics

The chapter excerpt focuses on how effective data architecture must lay out the life cycle of ...Read More

Recent IT Downloads
Large Scale and Big Data: Processing and Management

In this excerpt from chapter 9, readers are provided on overview of the NoSQL world, exploring...Read More