In late 2011, a study was conducted among executives and professionals of middle market to large manufacturers to better understand their need for industry-specific functionality and how well those needs are being met. The study, conducted by IFS North America and Mint Jutras, also looked at what impact lack of fit has on the business.
Click through for results from an ERP survey conducted by IFS North America and Mint Jutras.
Sixty-seven percent of those surveyed indicate they required industry-specific functionality.
On a macro level there is not much difference, therefore the industry influence are at a more granular level in terms of processes, customer requirements, compliance, regulatory, etc.
More significant differences in customer facing methodologies. The three to the right signal more intimate interaction with customers.
While the majority of those who require industry specific functionality would like more, even 29 percent of those who do not require it, desire it.
Somewhat less likely to have implemented ERP, but not other applications. ERP is most likely to be impacted by industry-specific processes and practices. Not finding the appropriate solution can prevent investment.
Those who require industry-specific functionality rate the fit of their current applications only slightly lower than those who have no industry-specific needs.
Gaps in functionality add risk and present barriers to serving customers.
Gaps are filled with additional applications and spreadsheets.
