One of the best ways to stay competitive is to focus on your core business. With a hosted VoIP solution, the management of increasingly complex business communications is done for you off-site. It all happens in the background while you and your employees utilize advanced features and productivity tools like voice, Web meetings and Internet fax to take up new goals and take down obstacles that stand in your way.
This slideshow highlights seven reasons 8×8, Inc. has identified for why hosted VoIP can give you a new competitive edge for your business.
Click through for seven reasons you may want to consider switching to a hosted VoIP system, provided by 8×8, Inc.
Business is more unpredictable than ever––growth one year, contraction the next year. Ideally, you want to be able to secure the most advanced technologies without having to spend significant money upfront on hardware. Hosted VoIP makes this possible. With a hosted VoIP solution, you save from day one on your monthly communications service fees and upfront capital costs.
And the last thing you want to do in this economy, or any economic climate for that matter, is spend tens of thousands of dollars on a phone system. With hosted VoIP, there are no large servers or systems to purchase. Other than the phones, there are no capital expenditures to depreciate over time. Which means it comes off of your books. And with low monthly communications service fees, you can get an affordable solution that connects your business and employees to a host of capabilities that may dramatically improve productivity.
Unlike complex traditional phone systems that sit in a closet, hosted VoIP requires very little IT support or training to administer. You can quickly add users, delete users, enable additional features –– all without additional support or staff.
Consider for a moment these worst case scenarios: Your building is flooded, an earthquake wreaks havoc or a fire knocks out power for miles around. What would you do? With hosted VoIP, business would go on — uninterrupted. Since no physical box resides on your premises — it resides in redundant and secure data centers — customers can still connect with your business because employees can work from anywhere by quickly forwarding calls to cell phones or other phones in unaffected locations.
For many businesses, it has become nearly impossible to make accurate predictions for the next five or 10 years. That's why you may need a highly-flexible technology like hosted VoIP. Hosted VoIP is a sure way to give you the peace of mind that comes from not being constrained by a phone system that only supports a fixed number of employees and can be costly and complicated to expand. If resources become squeezed, you can quickly scale back. On the other hand, if you open a new branch office, or need to provide remote communications, or just need to prepare for a spike in demand around the holidays, it’s quick and easy to scale up without any disruption to your business.
The array of advanced features and functionality that are available from a hosted VoIP system can have a big impact on your business. The best part is you can activate only those features that you need to make your company more productive. Through hosted VoIP, you can have voicemails automatically forwarded to your e-mail; you can make a call from a cell phone or remote office and have it appear as a call from the main office. You also have the ability to integrate with Outlook or Salesforce.com.
With hosted VoIP, there’s no box on your premises, so there’s no hardware to upgrade in order to take advantage of new features and technologies. Because your service is outsourced, upgrades are provided through software changes that happen automatically in the background.
It’s hard to advance your business if it’s tethered to convention. And there’s no ball and chain quite like a desk phone. 8×8 believes hosted VoIP is the ideal solution for existing and emerging work forces who demand constant connectivity and productivity from anywhere — and at any time. Whether attacking issues from a desk, a conference room, or powering through meetings on the road, hosted VoIP gives you all the communication features you need on your computer, such as Web meeting, Internet fax, using your PC as your phone and more. These capabilities give companies the powerful communications tools they need to keep things moving forward no matter where or when business is done.