Workday Bet on Open APIs Starts to Pay Off


In the war for talent, organizations are making every effort to appear as current with the digital times as possible. After all, the best and brightest don’t usually want to work for organizations relying on applications and systems that predate the cloud era.

With that issue in mind, Workday has updated its human capital management (HCM) cloud applications to now include integration with Slack, a suite of open collaboration software delivered as a cloud service.

Workday CTO Joe Korngiebel says integration with Slack is the latest example of how open application programming interfaces (APIs) that Workday exposed last year enable human resources applications to now share data via multiple communication mediums.

“It’s a position we’ve embraced as a company,” says Korngiebel.

Those same open APIs, adds Korngiebel, will also provide the means through which multiple data sources will be employed to feed data into an HCM cloud that will soon be augmented by artificial intelligence (AI) models. Leveraging both machine and deep learning algorithms, those AI models will enable HR professionals to play a much more strategic role when it comes to, for example, talent management, says Korngiebel.


AI models are generally useless without data. Any AI journey to the future requires an organization to first be able to aggregate data and then make sure the quality of that data doesn’t lead to AI models making faulty recommendations. Because of the compute horsepower required to aggregate and process all that data, chances are high that most AI applications are going to run in the cloud. In fact, for most organizations, transitioning HR applications to the cloud is now much more a matter of when rather than if.