Three Surveys Illustrate Tablets’ Deep Impact on the Workplace

Carl Weinschenk
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Eight Ways BYOD Is Transforming IT

Tablets have woven themselves deeply into everyday life, both on the consumer and business level. New surveys suggest the level of that engagement in the workplace.

Datamation reports on a survey conducted by Harris Poll on behalf of Dell. The 2014 International Tablet survey of IT Decision Makers, which includes interviews with more than 1,400 IT personnel in the U.S. and 10 other countries, found that tablets are pervasive in the workplace. Eighty-three percent of companies in Japan offer these devices to employees, support them in Bring Your Own Device (BYOD) programs, or are considering introducing them. The level is more than 90 percent in the other countries.

The trend is strong in the domestic market:

U.S. businesses have quickly warmed to tablets because they help employees get more done, the study suggests. "Tablets are perceived to have increased productivity according to 81 percent of ITDMs, with a majority estimating a productivity increase of 20 percent or more due to tablet adoption," stated the report.

An interesting result of a study conducted by YouGov for FeedHenry is that a significant portion of employees don’t want to use their own tablets at work. And, in contrast to the Dell results, there is no unanimity on the use of the devices at all.

A look at the survey on enterpriseappstech reports that 39 percent of 1,164 adults polled in the U.S. said that they work at places that look askance at tablets in the workplace. Nineteen percent said that their employers support BYOD tablet use, 18 percent said that they use company-issued tablets, and 9 percent said that their employer is planning on adding tablets.

A third survey was conducted by The Wall Street Journal and posted at WSJ.com. It gauged opinions from IT decision makers at 308 companies with more than 1,000 employees in North America and Europe. The survey said that 16 percent of “typical information workers,” 38 percent of traveling employees, and 14 percent of call center/telephone employees use tablets.


The bottom line of the three surveys is straightforward and echoes the common wisdom: Tablets have become a powerful and distinct tool for people who want to work more efficiently and effectively. It will be interesting to observe whether the distribution models  -- corporate-owned and BYOD -- track that of smartphones.

Carl Weinschenk covers telecom for IT Business Edge. He writes about wireless technology, disaster recovery/business continuity, cellular services, the Internet of Things, machine-to-machine communications and other emerging technologies and platforms. He also covers net neutrality and related regulatory issues. Weinschenk has written about the phone companies, cable operators and related companies for decades and is senior editor of Broadband Technology Report. He can be reached at cweinsch@optonline.net and via twitter at @DailyMusicBrk.

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