Paul Mah

It’s the start of a brand-new year, and you’re getting ready to plunge back into a new cycle of late-night deadlines and endless projects as work starts to pick up again after the holidays. But before that happens, why not spend an hour — or less — to set up a system to back up […]

The Christmas Eve outage experienced by Amazon Web Services (AWS) that was attributed to human error aside, the cloud has growth to be a platform that is both robust and trusted by businesses today. As we start a brand new year, what is the outlook like for small and mid-sized businesses? Ed Abrams, vice president […]

As a brand-new year draws inexorably upon us, it is time once again to peer into the crystal ball in an attempt to predict what 2013 will bring. Today, we tap on the expertise of Margaret Dawson, VP of product management at online storage company Symform, for a closer look at storage, one of the […]

There is no denying that IT is a field that is constantly evolving and changing. While there is certainly no need for SMBs to be pushing the cutting edge when it comes to their infrastructure, being a laggard certainly won’t do the business a favor, either. As you gear up to start a brand-new year […]

I wrote a blog last week on how to survive the email deluge in 2013, where I focused on practical techniques that users can implement to improve how they deal with email messages. It takes two hands to clap however, and it is probably the case that the majority of useless emails actually originate from […]

Oracle earlier this week released Java 7 Update 10 that adds new configuration options, which should serve to significantly beef up Web browser security. The key improvement here revolves around the ability to disallow Java applications from running in a Web browser, which can now be configured from a central location within the Java Control […]

A Microsoft-funded study conducted by Forrester Research found that the adoption of a multi-browser strategy increases the internal development costs borne by businesses to the tune of an additional $4,200 annually for each Web app. The conclusions drawn were based on a survey of 133 IT professionals from enterprise businesses, and are notable considering how […]

There is no question that the mundane email service has attained a pivotal point in businesses around the world. This is especially true for SMBs, which may lack advanced CRM or other advanced collaboration tools that large enterprises have access to. However, the sheer volume of email messages means that emails can be maddening to […]

The protection of information is more important than ever for SMBs, as evidenced by the recent exploit of hacktivist groups such as Team Ghostshell and other high-profile cases involving the leakage of confidential or personal identifiable information. With 2013 just around the corner, Symantec sent along a list of top seven SMB information protection predictions […]

Is your organization looking to make the transition from Windows 8, Microsoft’s newest iteration of the flagship Windows operating system? According to Quest Software, while organizations have unique variables that can affect migrations, a core set of requirements for preparing, planning, organizing and implementing the process remains the same. Drawing from its years of experience […]

According to a report by the Sydney Morning Herald yesterday, an organized crime gang has been arrested for allegedly hacking into the POS, or Point of Sales, terminals of dozens of small businesses in the country. The syndicate apparently made away with a staggering half a million credit card details, some of which were subsequently […]

SMB Disaster Preparedness: A Recipe for Disaster SMBs are not making disaster preparedness a priority until after they experience a disaster or data loss. There is no doubt that virtualization can help ensure business continuity in the event of outages, or even speed up disaster recovery. But though I have written about data backups in […]