Mike Vizard

Natural language processing coupled with speech interfaces have been promising to change the way end users interact with applications for quite some time.

As enterprise IT organizations invest more in artificial intelligence (AI) projects to advance digital business transformation initiatives many of them

One of the major downstream impacts for better or worse of the COVID-19 pandemic is the rate at which artificial intelligence (AI) technologies are being

As video conferencing becomes the default way to engage others, the number of organizations that want a free video call to last more than 40 minutes is

Prior to the COVID-19 pandemic, Zoom was just one of several collaboration platforms trying to make cloud-based video conferencing a mainstream service.

IT leaders are under a lot of pressure to reduce costs during an unprecedented economic downturn brought on by the COVID-19 pandemic. However, as much as

The COVID-19 pandemic has not so much led to rapid adoption of new technologies as much as it has accelerated adoption of emerging ones. Video

The proposed acquisition of Slack by Salesforce this week for $27.7 billion heralds a major shift in the way organizations will engage customers,

When a new presidential administration comes in, the first steps are putting advisors, cabinet members, and critical government department leaders in

Conventional wisdom holds that to succeed in the digital age, most organizations need to become software companies that happen to build something or

Organizations have turned to software-as-a-service (SaaS) applications to enable employees to work from home more easily during the pandemic. Now a survey

One of the most profound changes in the history of IT is gaining momentum, as the COVID-19 pandemic forces organizations of all sizes to embrace digital