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    Mike Vizard

    Michael Vizard is a seasoned IT journalist, with nearly 30 years of experience writing and editing about enterprise IT issues. He is a contributor to publications including Programmableweb, IT Business Edge, CIOinsight and UBM Tech. He formerly was editorial director for Ziff-Davis Enterprise, where he launched the company’s custom content division, and has also served as editor in chief for CRN and InfoWorld. He also has held editorial positions at PC Week, Computerworld and Digital Review.

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    Networking

    SAP Partners with Deutsche Telekom to Enable Digital Supply...

    SAP and Deutsche Telekom announced at the Mobile World Congress 2018 conference a joint effort to re-engineer supply chains...
    IT Management

    SAP Employs AI to Advance Business Process Management

    An ERP application has always been an attempt to wrap code around a business process that enables both automation...
    IT Management

    Field Service Apps Are at the Tip of Digital...

    One of the areas where business process management (BPM) software is being most aggressively applied to transform a business...
    IT Management

    CRM Applications Leaders Prepare for Digital Business Battle

    Given how customer relationship management (CRM) has evolved into a major enterprise application over the last several years, it’s...
    IT Management

    Red Hat Makes BPM Case to Empower End Users

    The disconnect between IT and the rest of the business can usually be traced back to the fact that...
    Applications

    How to Overcome CRM Application Resistance

    The single biggest challenge with any customer relationship management (CRM) application is getting salespeople to use it. Most CRM...
    Cloud

    IBM Extends AI Capabilities Embedded in IBM Cloud Video

    As video becomes a more mainstream element of everything from sales and marketing collateral to training provided by the...
    Applications

    Low-Code Platforms Shift Application Buy versus Build Debate

    There’s always been a fierce debate between providers of packaged applications and developers of custom applications that goes to...
    IT Management

    BPM vs Custom Development

    Business process management (BPM) as a category of software is highly fragmented because it’s really a catch-all term that...
    IT Management

    What IT Management Needs to Know About CRM Capabilities

    At its core, the idea behind employing a customer relationship management (CRM) application is relatively simple. It provides a...
    IT Management

    BPM & Digital Transformation

    While digital business transformation is all the rage these days, many of the concepts being applied were originally pioneered...
    Applications

    Apache Software Foundation Sets Hadoop Sights Higher for 2018

    Now that the Apache Software Foundation (ASF) has shipped version 3.0 of the Hadoop platform, providers of distributions of...

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