Don Tennant

A quest for justice set in motion just over three years ago, when an American Infosys employee blew the whistle on alleged rampant visa fraud at the Indian IT services provider, came to a climax today when U.S. government authorities announced that Infosys would be slapped with the largest immigration-related penalty in U.S. history. It […]

Last week I wrote about my interview with Becky Blalock, former CIO at the Atlanta-based energy giant, Southern Company, and her insights on such issues as the dearth of women in corporate boardrooms. What warrants equal coverage is the illuminating information Blalock shared in the context of our discussion of her newly released book, “DARE: Straight […]

Seven Ways to Move Up by Moving Over Facebook COO Sheryl Sandberg raised some eyebrows earlier this year when she said in an interview that it’s OK for women to cry at work, and that she had cried at work herself. But in view of the obstacles that women face in the workplace as it […]

The Four Futures for IT and CIOs Far too few CIOs and former CIOs have demonstrated the fortitude to subject themselves to the demanding exercise of writing a book to share their experiences and allow others to benefit from what they’ve learned in what may be the hottest seat in the C-suite. So when a […]

A class-action lawsuit filed in August against Infosys, alleging that the company has engaged in systematic, company-wide discrimination against Americans and others who are not of South Asian descent, has been amended to include two former Infosys employees, and a contractor working under Infosys’s management, who have come forward to allege that they, too, suffered discrimination. […]

The U.S. government’s multi-agency investigation of alleged immigration fraud on the part of Infosys has forced the Indian IT services provider to set aside $35 million to pay for a settlement it’s trying to negotiate with federal authorities. Infosys acknowledged the financial hit in an addendum to its quarterly report for the quarter ended Sept. […]

Five Key Principles for Continuous IT Cost Optimization In my previous post about Lionbridge, I wrote about how its enterprise crowdsourcing division is challenging the traditional outsourced services model with “business process crowdsourcing” for the enterprise. This managed crowdsourcing strategy adds governance and high quality to the crowdsourcing approach to provide an alternative that Lionbridge […]

Five Reasons Why BPM Programs Struggle or Fail to Succeed When you think of crowdsourcing, you probably think of a whole bunch of people performing menial online tasks, and getting paid for their work in everything from phone minutes to online game points. So you might be surprised to learn that an enterprise-class crowdsourcing model […]

Eight Tips for Building a Better Leadership System As BMC and Dell capture the attention of the IT industry with their recent decisions to go private, they may be capturing its imagination, as well. How many other publicly held IT companies are considering taking what they might see as a very attractive path to private […]

Infosys has reportedly undertaken a marketing and PR housecleaning in the United States, leading to the exit of Paul Gottsegen, the Infosys chief marketing officer who was outspoken in labeling Infosys employee and whistleblower Jay Palmer as a liar when Palmer testified before a U.S. Senate subcommittee in 2011. Gottsegen’s departure comes amid unconfirmed reports […]

Today’s CIO: More Collaboration and Influence, But Less Control If you’re a supervisor who manages employees who feel a sense of entitlement—a sense that’s typically associated with the millennial generation—be aware that those employees are more likely to see you as abusive than their more level-headed colleagues. In a previous post, I wrote about research […]

Last week, I wrote about TrustRadius, a business software review site, and how it differentiates itself from two other business software review sites that had recently come to my attention—G2 Crowd and IT Central Station. There’s more to the TrustRadius story that sheds an informative light on what’s driving the emergence of these crowdsourced review […]