Article Archives - Page 7

We need to rethink security as a competitive edge and stop thinking of it as an impediment to getting business done.

CRM software is ubiquitous across companies of all sizes.  With the growth of the space many large players have entered the market and it can be difficult to determine which solution is best for your situation. Check out our expert analysis and comparison of Salesforce and Oracle's offering. 

CRM software is ubiquitous across companies of all sizes. With the growth of the space, many large players have entered the market and it can be difficult to determine which solution is best for your situation. Check out our expert analysis and comparison of Microsoft Dynamics and Salesforce offerings.

For efforts like the Google AI Ethics Council to work, they need to be integrated with the creation process, have the responsibility to assure ethics and the authority to enforce their decisions, and the full support of the executive staff.

CRM software is ubiquitous across companies of all sizes. With the growth of the space, many large players have entered the market and it can be difficult to determine which solution is best for your situation. Check out our expert analysis and comparison of Hubspot and Oracle offerings. 

A skunk works-like VC organization named Decibel from Cisco appears to strike a near perfect balance by using a model that has been successful in driving innovation.

The goal for Salesforce is to leverage AI to automate a wide variety of routine tasks that ultimately conspire to make customer service representatives less productive.

CRM software is ubiquitous across companies of all sizes.  With the growth of the space many large players have entered the market and it can be difficult to determine which solution is best for your situation. Check out our expert analysis and comparison of Salesforce and Zoho's offering. 

Adobe has extended the reach of the Adobe Experience Cloud by adding capabilities developed by both Adobe as well as strategic partners such as ServiceNow and Microsoft.

SAP continues to make a case for rationalizing BI and analytics platforms that are typically strewn across the average enterprise.

NVIDIA has been moving aggressively into the AI, data science, HPC, robotics, and automotive spaces and GTC is a showcase for how far it has come.

While Oracle continues to offer individual applications, it is increasingly focused on enabling organizations to unify disparate business processes across an application portfolio that all share the same underlying database technology.

Neurala announced it has made a self-service instance of the tool it created for building and training AI applications available as a service on the Amazon Web Services (AWS) cloud.

Call center AI implementations are creating huge improvement rates in multiple metrics, and users are impressed.

The gap between what senior business execs believe can be accomplished by investing in AI and what can be really accomplished using AI has widened to the point where a backlash against AI in the enterprise may be all but inevitable.

This is as much a war for technology leadership between countries as it is companies, and between a competitive telephony market vs. one that is dominated by a single vendor.

Strikedeck launched a self-service edition of its customer success platform, Strikedeck Blitz, hosted on the Amazon Web Services (AWS) public cloud.

HP is performing the role of canary in a coal mine and pointing out that the world we have this decade will be very different from the world we will have in the second half of next decade, based on megatrends.

Symphony SummitAI says the latest version of its SummitAI Alps platform can now resolve 30 percent of repetitive and manual IT support tasks automatically via a digital bot christened CINDE.