Gartner, Inc. has revealed its top predictions for IT organizations and IT users for 2013 and beyond. Their top predictions focus on economic risks, opportunities and innovations that will impel CIOs to move to the next generation of business-driven solutions. Selected from across Gartner's research areas as the most compelling and critical predictions, they address the trends and topics that underline the reduction of control that IT has over the forces that affect it.
"The priorities of CEOs must be dealt with by CIOs who exist in a still-turbulent economy and increasingly uncertain technology future," said Daryl Plummer, managing vice president and Gartner fellow. "As consumerization takes hold and the nexus of forces drives CEOs to certain expectations, CIOs must still provide reliability, serviceability and availability of systems and services. Their priorities must span multiple areas. As the world of IT moves forward, it is finding that it must coordinate activities in a much wider scope than it once controlled, and as a result, a loss of control echoes through several predictions we are making."
In order to maintain customers, it's more important than ever that they feel fully valued and supported in their experience. This is what builds customer loyalty. ... More >>
Searching for a job is a breeze, right? Not so much. Even in a field with a lower unemployment rate, like information technology, it still takes a lot of time-consuming work to find a job. ... More >>
Quick, name a horrible boss you've had (or have). Unless you've yet to hold a job, it's unlikely that you had any trouble bringing a name or two (or three) to mind. ... More >>