Survey Says IT Worker Stress Way Down, Pride Up

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Senior IT Professionals' Downtime No Longer Abused During Vacation; IT Professionals Experiencing Improved Work-Life Balance

Just 13 percent of senior-level IT professionals say they feel obligated to be accessible 24/7 during a normal work week in 2015, a significant drop from the 61 percent that said the same the previous year. When on vacation, 83 percent of senior-level IT professionals say they are not expected to provide any availability, up considerably from the 30 percent that said the same in 2014. Entry- to mid-level IT professionals have also seen shifting obligations with just 15 percent feeling the need to provide 24/7 accessibility during a normal work week, down from 27 percent in 2014. Additionally, when on vacation, 85 percent of entry- to mid-level level IT professionals say they are not expected to provide any availability, up from 74 percent that said the same in 2014.

TEKsystems' Take: In response to retention challenges in previous years, organizations have made adjustments to ensure that both senior-level and entry- to mid-level IT professionals are better able to achieve a more satisfactory work-life balance, and have shifted their expectations for when staff should be accessible outside normal working hours. Senior IT professionals are especially well positioned to take their vacation time and avoid burnout. This also contributes to higher levels of job satisfaction that can help organizations avoid debilitating staff turnover.

According to a new report from TEKsystems, a leading provider of IT staffing solutions, the tech industry has seen a vast improvement in the IT working environment over the past year. Stress levels are down significantly from the last few years, and IT staff appear to be on top of their workloads and finally able to take some well deserved, and uninterrupted, downtime. Additionally, IT staff reported a renewed pride in their work and growing responsibility. Overall, the survey results point to a vast positive change in the stability of IT staffing environments as compared to a year ago.

"This year certainly paints a much rosier picture than last year — we've seen a significant drop in stress and a positive swing in pride and satisfaction," said TEKsystems Research Manager Jason Hayman. "While it's encouraging, organizations still need to ensure that their talent management and workforce strategies are aligned to avoid overworked staff, unrealistic workloads or internal discord if they want to continue this positive momentum."

The findings represent the views of over 1,000 IT professionals. Key highlights are featured in this slideshow.


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