Nine Instant Messaging Best Practices

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Click through for nine etiquette rules for instant messaging, provided by Robert Half Technology.

Topics : Call Centers, Service Level Agreements

Could it be the “instant” in instant messaging that makes this form of online chat so appealing? It isn’t used in every office, but it is becoming more common as a business communication tool. One of the reasons its popularity is growing is because it allows you to send and receive messages so quickly. But before sending your next IM, Robert Half Technology suggests that you follow these etiquette rules.

 

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