More than ever before, people rely on digital communication, such as email, instant messaging (IM), and texting to stay connected and get things done. And our evolving online behavior reveals a lot about our habits and values. A new survey conducted by Yahoo Mail shows the average adult is highly invested in email, regularly using three email accounts — two for personal use, and one for work use. The Yahoo survey also finds a growing number of adults are “hooked” to their email, with two in three adults checking their email as soon as they wake up, up from only 41 percent last year.
The new survey, which polled over 2,000 people in the United States, asked in-depth questions about email accounts and acceptable email behaviors. This slideshow highlights seven acceptable/unacceptable digital communications behaviors identified by the survey.
With the appropriate planning and right solution, a communications system can deliver powerful, customer-centric functionality with the flexibility needed to keep up with change. ... More >>
Cloud-based communications are becoming increasingly mainstream and businesses will benefit from adapting now, rather than scrambling to catch up later. ... More >>
The transition to IP will test our ability to re-imagine the framework for regulating communications services to meet the demands of the marketplace for innovative, next-generation services. ... More >>