"By requiring employees to use appropriate, businesslike language in all electronic communications, employers can limit their liability risks and improve the overall effectiveness of the organization's e-mail and Internet copy in the process."
-Excerpt from “Writing Effective E-mail,” by Nancy Flynn and Tom Flynn
Ever get copied on an email that does not apply to you? Have trouble reading a message because there are so many recipients in the “To:” field? As a business professional, simple rules will help you avoid looking like an amateur in the world of e-business communication.
So why all the rules? For one, it’s important to remain professional in company communications, both to appear competent to your customers, and because you never know who may intercept your mail. Second, emails that are to the point and easy to read are more efficient. Lastly, employees that understand email etiquette are less likely to put the company at risk.
There's no magic bullet, but the essentials are to make sure to have the right tools at your disposal while on the move to communicate with your teams in ways that fit your needs, as well as being flexible, clear and direct in your communication. ... More >>
While businesses have been slower to move enterprise apps to the cloud (only a third are currently using cloud-based enterprise apps), it's not due to a lack of wanting. ... More >>
By automating the billing and settlement process and digitizing the "pay" in procure-to-pay, companies can effectively change the game, and IT can lead the charge. ... More >>