IT environments are increasing in complexity. As a result, organizations are managing increasing numbers of applications, databases, technologies and resources. IT has traditionally relied on custom scripting to integrate these technologies and to develop workflows that automate processes across these various systems. But custom scripting is time consuming, error prone and expensive. Ben Rosenberg, CEO of Advanced Systems Concepts, Inc., maker of ActiveBatch Workload Automation, has identified six predictions for IT Automation in 2013.
Unfortunately, the cost of maintaining a tech support staff is expensive, and each call comes at the expense of profitability. It's time to re-invent your tech support business unit. ... More >>
Is there a real risk involved with relying on consumer-grade file-sharing and sync solutions in the enterprise, or are CIOs overreacting? ... More >>
Cloud and other advanced technologies are providing organizations with better insight and new options for such things as work-from-home programs. ... More >>