IT Automation: What Lies Ahead in 2013

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Self-service automation is where IT process automation meets business process automation. The idea is that an end user can use an IT automation solution to choose from a service catalog and initiate a process or workflow themselves -- without the need to involve someone from IT operations, therefore improving IT service levels for the business. Ideally, end users could plan the execution of business processes themselves, and the IT automation solution will self-provision resources and load applications to achieve business objectives.

IT environments are increasing in complexity. As a result, organizations are managing increasing numbers of applications, databases, technologies and resources. IT has traditionally relied on custom scripting to integrate these technologies and to develop workflows that automate processes across these various systems. But custom scripting is time consuming, error prone and expensive. Ben Rosenberg, CEO of Advanced Systems Concepts, Inc., maker of ActiveBatch Workload Automation, has identified six predictions for IT Automation in 2013.


Related Topics : Vulnerabilities and Patches, Resellers, Broadcom, Broadband Services, Supercomputing

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