Shadow IT is here to stay! By enabling capabilities that make it easier for employees to do their jobs better, shadow IT has cemented its place in organizations. IT has a choice. It can embrace it and effectively manage the shadow IT initiatives to ensure that company policies are being complied with. Or it can reject it, and run the risk of being branded as an impediment to success and continue fighting a battle IT cannot win. The following are five tips for managing shadow IT in the enterprise, identified by Chris Smith, CMO, Zenoss.
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