Testing applications is not only a thankless task, it can be maddeningly frustrating. All too often, there is an anomaly that is adversely affecting a particular application in a specific location that the internal IT organization can’t find a way to replicate, never mind fix.
Providing a way to automate the testing of applications after they are running in production, Applause this week added an Applause Test Automation service to its suite of offerings that makes it simpler to test mobile, Web and even wearable applications anywhere at any time.
Rich Weiss, senior product marketing manager for Applause, says Applause Test Automation provides a level of abstraction around the testing scripts an organization develops. It then helps build and run those tests anywhere the IT organization specifies using its own engineers. Not only does Applause report back the results, Weiss says it will also provide feedback on why any given test script might have failed to run at all.
On top of that, Weiss says Applause then provides access to its own engineers to help figure out exactly what the application problem might be, given the results of all the testing.
With internal IT organizations building and testing more custom applications than ever, it’s pretty apparent that a trial and error approach to rolling out applications along with all the ensuing updates is going to both annoy end users and eventually disrupt the business. Given the relatively low amount of patience that most end users have these days with anything relating to IT, chances are good that at least when it comes to applications in environments that IT teams don’t have much control over, a little outside expertise may be more than warranted.