:: Dennis Byron ::

If the concern in the enterprise software marketplace over support prices and quality that we blogged about last month is true, then the rules of market dynamics say prices should come down and competitors should pop up all over the place to meet customer demand. So how come SAP exited the business of providing support […]

We have a categorization taxonomy for our blogging and it has a hundred choices, including what I suppose the powers that be think of as a catch-all, “new technology.” So where do you put good old electronic data interchange (EDI)? There’s no e-commerce choice, and definitely not a category called “old technology.” There’s no Web […]

During the week of June 30, the annual complaint about “pay to play” relative to the Gartner Magic Quadrants got a bit of play on LinkedIn. There was a similar set of commentary on the Computerworld blog around the end of May as the market-share/Magic Quadrant silly season began. A comment essentially about “pay for […]