Twelve Best Practices for Mobile Device Management

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Report on and discuss your mobile device inventory and policy status — including personal devices — in your IT operations reviews. It’s a good way to broaden the discussion beyond those responsible for managing devices in your environment. It’s also an opportunity to raise the visibility of the benefits for your organization, as well as for future resource requirements such as needed involvement from those responsible for security and other areas of IT. Your inventory and reporting tool should make it simple to produce the reports to start conversations in these meetings.

Designed for Any Environment

The practices we’ve discussed so far should meet most organizations’ needs. In fact, they satisfy the most stringent security and privacy regulations, such as those dictated by the HIPAA, FINRA, and PCI DSS. These regulations only require, in practice, that organizations encrypt their data and are able to destroy data on a lost device. The essential practices cover that and more.

Build Upon Your Foundation with Advanced Practices

With the essentials in place, your organization is primed for an effective mobile IT operation in the near term. Now you need to determine whether or not your organization needs to go a step further with advanced practices.

More businesses than ever are confronting how to fully embrace mobile devices beyond their executive and sales teams. In a way, IT teams are being dragged into this. Many users have fully incorporated smartphones and tablets into their daily lives thanks to devices and operating systems from Apple and Google. They are choosing the personal user experience of Android and iPhone over the largely business-task-driven BlackBerry devices. They have also adopted application stores in their personal lives, blending activities like Web browsing, games, and mobile payments with business uses such as corporate email.

Mobile Device Management (MDM) is more important than ever, so why is it taking so long for businesses to officially assimilate mobile devices into their organizations? It’s usually because they want to put an IT strategy for management and operation in place first. It’s understandable that IT would like to add a degree of rigor, but the solution doesn’t have to be that difficult.

MaaS360 has developed twelve best practices for mobile device management. The first eight principles are the essentials that every organization needs to adopt. The last four are advanced practices that will help take your organization to the next level.


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