Top Five DevOps and Ops Team Challenges for 2015

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There's an App/Tool for That

Challenge #2: The "Tool/App for That" Generation

The pressure from business users who believe everything can be solved with "a simple app" has become downright destructive. Business users are adamant in their knowledge about great tools, and thanks to the emergence of open source or SaaS-based offerings, users can often start using a free trial of the tool instantly – cutting out operational oversight. Even better, most users assume every tool should/does have an app. But even if there is an app, it must be properly tied to everything else to be useful.

Operations must support the tool/app evolution to maintain awareness, governance and control. Managing the adoption, integration and quantification of an endless supply of tools and apps is no small task so leveraging the shared services concept to balance tool delegation and management must be done early on.

DevOps and operations teams are always focused on problem solving. They are not only under increasing pressure from tech-savvy, app-centric business users to collaboratively solve challenging business problems with IT, but also trying to keep up with a rapidly changing landscape of tools, technologies, processes and adoption. So, as we head into 2015, it is important to take stock of all the potential new challenges ahead … as well as some ways to get ahead of them.

IT infrastructure used to be a service published to the rest of the organization – all new requests were made to and executed by the operations team. However, the process is becoming more democratized and collaborative. And while that is certainly a good thing for business, it shifts the dynamic and responsibilities considerably.

Luckily, knowing what is coming will help DevOps and operations teams better prepare to overcome it. In this slideshow, operations expert Dr. Trevor Parsons of Logentries explores the five challenges teams need to address – from cultural changes and shifting ownership to hybrid environment complications. He also shares steps to take now to overcome future challenges and save some headaches along the way.

 

Related Topics : A Big Market for Big Data Jobs, Midmarket CIO, IT Management Automation, SharePoint, Technology Markets

 
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