Organizations wishing to unlock the full potential of mobility must master a wide range of technologies and skills, many of which are unfamiliar to IT staff.
Metrics and monitoring tools
The diversity of mobile devices makes comprehensive app testing impossible, and the nondeterministic nature of mobile networks and the cloud services that support them can result in performance bottlenecks that are hard to locate. Mobile metrics and monitoring tools, often known as application performance monitoring (APM), can help. APM provides visibility into app behavior, delivers statistics about which devices and OSs are adopted, and monitors user behavior to determine which app features are being successfully exploited.
