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The Struggle to Manage the Complexity of Modern IT

  • The Struggle to Manage the Complexity of Modern IT-

    Monitoring tools provide critical value in multiple areas, such as demand and capacity management. Today’s organizations are monitoring thousands, tens of thousands, or even hundreds of thousands of infrastructure components to support IT service delivery. In the majority (72 percent) of companies, these resources are distributed across more than five physical locations. With this complexity set to increase with the addition of public and private cloud platforms, IT monitoring needs to accommodate the complexity and diversity of these environments. Without competent monitoring to ensure service availability and performance, the ability of new infrastructure technologies to drive business growth is severely undermined.

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The Struggle to Manage the Complexity of Modern IT

  • 1 | 2 | 3 | 4 | 5 | 6 | 7
  • The Struggle to Manage the Complexity of Modern IT-5

    Monitoring tools provide critical value in multiple areas, such as demand and capacity management. Today’s organizations are monitoring thousands, tens of thousands, or even hundreds of thousands of infrastructure components to support IT service delivery. In the majority (72 percent) of companies, these resources are distributed across more than five physical locations. With this complexity set to increase with the addition of public and private cloud platforms, IT monitoring needs to accommodate the complexity and diversity of these environments. Without competent monitoring to ensure service availability and performance, the ability of new infrastructure technologies to drive business growth is severely undermined.

As more organizations embrace hybrid IT, the task of monitoring and managing these environments becomes more complex. Detecting and troubleshooting performance issues also becomes more difficult as virtualization and cloud computing add layers of abstraction. This often results in downtime, which can cost a company from $10,000 to $1 million hourly according to Forrester.

Zenoss, a provider of unified IT monitoring and management solutions, recently commissioned a study conducted by Forrester Consulting, which proves that organizations struggle to manage complexity of modern IT. Results from the study showed that IT is the number one priority for CEOs, however, IT organizations are still experiencing a tremendous amount of downtime with more than a third of organizations running into IT issues on a daily basis. Key findings also revealed that too many IT tools or IT clutter is still an issue - more than 50 percent of respondents are using five or more monitoring tools, and an astonishing 14 percent are using 20 or more different tools to find and fix issues, leading to slow detection and imprecise root cause analysis.