In the past decade, business software usage has evolved in a number of ways to meet the changing needs of organizations and users in the digital age.
Impact of Social Media
The dawn of social media sites, such as Facebook and Twitter, in the mid-to-late 2000s also played a major role in shaping business software by ushering in a new era of communication. The Internet was now for everyone, and real-time communication and sharing became not only an accepted, but expected, part of our culture. In fact, today 74 percent of all adults use Facebook, with an even higher percentage (89 percent) of millennials having a profile on the social networking site. This need for real-time communication also extends into the business world, with organizations wanting business solutions that ease communication and visibility across every level of a company.