Survey Finds IT Pros Felt the Heat this Summer
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Appreciation and Empowerment
Appreciation and empowerment go a long way: When asked what employees could do to show their appreciation, the top answer from IT pros (42 percent) was eliminating the shadow IT effect when employees download apps without telling or seeking permission. Nearly one-third (29 percent) said they'd most appreciate if an employee reboots their computer before seeking assistance.
In order to feel more empowered at work, 32 percent of IT professionals would like the ability to choose and buy technology, while 25 percent wanted to have X-ray vision to figure out the source of problems. It's clear that the little things make the biggest difference for IT professionals.
With Labor Day behind us, most people are (perhaps begrudgingly) soaking up the final days of summer… but what if your summer never really began? A recent survey from Ipswitch reveals that a majority of IT professionals really felt the heat this summer working to ensure that employees stayed connected, productive and in touch from any location.
"The summer months are a busy time for IT pros as employees expect continuous unfettered access to company networks while working from home or on vacation. A single organization can find itself with a significant bump in remote workers, all of whom may need support and assistance," said Jeff Loeb, chief marketing officer at Ipswitch. "A unified network and server performance monitoring solution will help IT pros to solve network issues before they affect employees, wherever they are working."
The report is based on a survey of 239 IT professionals in the United States. Key findings are featured in this slideshow.
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