A recent survey reveals that IT pros really felt the heat this summer working to ensure that employees stayed connected, productive and in touch.
Appreciation and Empowerment
Appreciation and empowerment go a long way: When asked what employees could do to show their appreciation, the top answer from IT pros (42 percent) was eliminating the shadow IT effect when employees download apps without telling or seeking permission. Nearly one-third (29 percent) said they'd most appreciate if an employee reboots their computer before seeking assistance.
In order to feel more empowered at work, 32 percent of IT professionals would like the ability to choose and buy technology, while 25 percent wanted to have X-ray vision to figure out the source of problems. It's clear that the little things make the biggest difference for IT professionals.