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Solving 5 Common Problems with Traditional Phone Systems

  • Solving 5 Common Problems with Traditional Phone Systems-

    Monthly Charges

    Businesses are always looking for ways to cut costs, but one that the large majority isn't aware of is their phone bill. How much was your last month's phone bill? Nine out of 10 clients calling Digium have no idea, but they know they probably should know since a lot of money seems to be going toward their communications every month. Switching to VoIP can save up to 70 percent off your monthly communications costs, immediately. If you choose a hosted VoIP solution, you can have a feature-filled new phone system up and running within hours (not weeks) and with no up-front costs. Also, many VoIP pricing plans give the option of a metered or channelized payment plan, so you can pay by the number of lines or the minutes used — whichever makes more sense for your business model.

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Solving 5 Common Problems with Traditional Phone Systems

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  • Solving 5 Common Problems with Traditional Phone Systems-6

    Monthly Charges

    Businesses are always looking for ways to cut costs, but one that the large majority isn't aware of is their phone bill. How much was your last month's phone bill? Nine out of 10 clients calling Digium have no idea, but they know they probably should know since a lot of money seems to be going toward their communications every month. Switching to VoIP can save up to 70 percent off your monthly communications costs, immediately. If you choose a hosted VoIP solution, you can have a feature-filled new phone system up and running within hours (not weeks) and with no up-front costs. Also, many VoIP pricing plans give the option of a metered or channelized payment plan, so you can pay by the number of lines or the minutes used — whichever makes more sense for your business model.

A recent survey by Hanover Research found that despite the rise of email, video and social media, 74 percent of small and midsized businesses (SMBs) still rely on voice communication and rated it as extremely or very important to their business operations. Unfortunately, a majority of businesses are continuing to maintain a traditional PSTN phone system at high cost. In doing so, organizations may be hobbling their business potential.

When you rely on your business phone system for everyday use and connectivity with your customers, the safest move is to invest in a phone system that is simple to maintain, scalable, feature-filled and cost efficient. An option that is becoming more popular every day is VoIP communications.

It's important to first understand your business needs and your network infrastructure. What functionality does your business require, and what would be some nice-to-have features? Do you need an on-premises system or is a hosted solution a better fit? Once you cover your basic needs, you'll discover the advanced features and functionality a VoIP solution can offer that a traditional phone system would have never been able to compete with.

In this slideshow, Digium outlines five problems your traditional phone system will eventually experience, and how VoIP can solve each one.