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How to Maintain Operations During a Regional Disaster

  • How to Maintain Operations During a Regional Disaster-
    If there is a high probability of an event occurring, consider the following:

    • Identify incident management team members, including an incident manager, and alternates.
    • Identify business and information technology recovery team leaders and alternates.
    • Update all critical internal and external contact lists. Include home address, home telephone, cellular phone, pager, and email address.
    • Establish a conference bridge. Provide all incident management team members the conference bridge number and pass code.
    • Establish a voice mailbox for employees to monitor for status updates.
    • Determine if you should place SunGard on alert if you are a subscriber (see SunGard Alert and Disaster Notification Procedures).
    • Ensure that monitoring service vendors (e.g., alarm company) have current contact information.
    • Develop procedures to account for employees.
    • Provide employees with threat response procedures, if appropriate (e.g., bomb threat, evacuation).
    • Create backup tapes and ship off site.
    • Identify a crisis command center outside of the anticipated impact area.
    • Top off emergency generators and arrange for additional fuel deliveries.
    • Acquire battery operated radios with spare batteries.
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How to Maintain Operations During a Regional Disaster

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  • How to Maintain Operations During a Regional Disaster-2
    If there is a high probability of an event occurring, consider the following:

    • Identify incident management team members, including an incident manager, and alternates.
    • Identify business and information technology recovery team leaders and alternates.
    • Update all critical internal and external contact lists. Include home address, home telephone, cellular phone, pager, and email address.
    • Establish a conference bridge. Provide all incident management team members the conference bridge number and pass code.
    • Establish a voice mailbox for employees to monitor for status updates.
    • Determine if you should place SunGard on alert if you are a subscriber (see SunGard Alert and Disaster Notification Procedures).
    • Ensure that monitoring service vendors (e.g., alarm company) have current contact information.
    • Develop procedures to account for employees.
    • Provide employees with threat response procedures, if appropriate (e.g., bomb threat, evacuation).
    • Create backup tapes and ship off site.
    • Identify a crisis command center outside of the anticipated impact area.
    • Top off emergency generators and arrange for additional fuel deliveries.
    • Acquire battery operated radios with spare batteries.

This slideshow features a checklist, developed by SunGard, of high-level tasks that should be considered in threat or response mode. Topics range from assessment and plan activation factors to safety issues, security, communications and personnel notification guidelines. While not a substitute for a comprehensive incident management plan, the checklist provides a concise overview of key areas to address. An expanded version of this checklist can be obtained on request from SunGard Availability Services.