SaaS revenue in 2012 is forecast to increase 17.9 percent over 2011.
SaaS revenue in Asia/Pacific is on pace to reach $934.1 million in 2012, up from $730.9 million in 2011. Overall, SaaS adoption in Asia/Pacific has been fragmented. Asia/Pacific (excluding Japan) is a combination of mature markets, such as Australia, New Zealand, Hong Kong, Singapore, South Korea and Taiwan, and emerging markets, including China, India, Malaysia, Thailand, Indonesia, Vietnam and the Philippines. SaaS financial (accounting) applications are most popular, particularly in China and India. The next-highest SaaS usage is for ERP functions — such as expense management and employee performance management — followed by office suites, email and the CRM sales function.