The Impact of Solution Provider Mergers & Acquisitions on Customers - Slide 3

Email     |     Share  
1 | 2 | 3 | 4 | 5 | 6
Next The Impact of Solution Provider Mergers & Acquisitions on Customers-3 Next

Most continue to run software post-acquisition. But when replaced, the incumbent vendor does not necessarily have the advantage. A search for replacement is > 3X as likely to be put out to bid.

In the fall of 2011, IFS North America and Mint Jutras conducted a study among executives and professionals of middle market to large manufacturers to better understand the impact on customers when solution providers grow through acquisition. The study illuminated the concerns of customers and how they respond.

More Slideshows:


Seven Steps to Leverage a Counteroffer for a Larger Salary Put yourself in the best position to leverage a counteroffer and win a salary negotiation — or retreat with dignity.

Gamification: How 'Kid' Games Transform Business Keep these elements in mind as you help develop and deploy training modules and initiatives.

Online Privacy Policies Are Lengthy, Complicated and Reveal Alarming Trends Existing policies are highly complex, lengthy and written in language that is confusing for the average person to understand.

 

Related Topics : Call Centers, Service Level Agreements

 
More Slideshows

gig economy How the Gig Economy Is Changing the Tech Industry

The gig economy is clearly disrupting the tech industry, both in positive and negative ways. ...  More >>

HCI 10 Reasons Why the Enterprise Is Turning to Hyperconverged Infrastructure

While HCI is certainly innovative in design, its true measure lies in the practical benefits it brings to data center management and operations. ...  More >>

IIoT IIoT Gaining Momentum in Adoption and Results

Cost reduction has been the main driver of IIoT adoption. Other contributors are the emergence of ancillary and complementary technologies, including low-power hardware devices, the cloud, Big Data analytics, robotics and automation and smart sensors. ...  More >>

Subscribe to our Newsletters

Sign up now and get the best business technology insights direct to your inbox.