Technology can make it easier to collaborate when applications mirror a more intuitive, fluid work style, but selecting a tool without addressing roles, processes, metrics and the organization’s workplace climate is putting the cart before the horse.
According to Gartner, Inc., collaboration initiatives fail because IT leaders hold mistaken assumptions about basic issues. IT leaders should determine which of five factors – technology, roles, process, metrics and workplace climate – to change to achieve successful collaboration projects.
“There are five myths that derail collaboration initiatives,” said Carol Rozwell, vice president and distinguished analyst at Gartner. “Rather than making technology the starting point, IT leaders should first identify real business problems and key performance indicators (KPIs) that link to business goals.”
This slideshow features the five collaboration myths identified by Gartner, Inc.
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