The two UC features employees find most useful are access to work email and voicemail via smartphones. The most commonly deployed communication solutions are smartphone (80 percent) and mobile desktops (80 percent).
CDW launched the annual Unified Communication Tracking Poll in 2009 to monitor attitudes, approaches and progress toward the adoption of unified communications (UC) technology. Now in its third year, the 2011 Unified Communications Tracking Poll surveys 900 IT professionals in U.S. organizations to track progress and determine where organizations are with UC adoption, what benefits are driving adoption, what challenges still hinder progress, and how organizations can successfully deploy the technology.
This slideshow highlights CDW’s 2011 tracking poll findings
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