Accelerating the Enterprise Adoption of Public Storage Clouds - Slide 8

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No matter how automated or simplified any public storage cloud is, it is bound to experience problems. Multiple hardware components may fail simultaneously, humans can and do make errors, and acts of God (earthquakes, floods, lightning strikes, etc.) occur which will then require some level of service.

In these circumstances, the service provider will need a stor­age provider that offers enterprise level support and trained individuals who understand how to respond so as to meet those needs quickly and professionally without aggravating the situation.

There is no longer any doubt that enterprise organizations will eventually adopt public storage clouds as part of their overall storage management strategy. So the question becomes, “What will serve as the flash point that will initiate the broader adoption of public storage clouds by enterprise organizations?”

Enterprises are put off both by the lack of enterprise features found in current public storage cloud offerings as well as by the missteps of today’s storage cloud service providers. Today’s offerings lack many of the config­uration options and reporting tools that enterprises expect and demand while reports of outages and service providers terminating services only add to their concerns about adopting storage cloud services now.

Changing this perception among enterprises requires that service provid­ers first understand what objections that enterprise organizations have to current storage cloud offerings and then offer a storage cloud solution that addresses these objections.

This slideshow highlights seven key attributes, identified by NetApp and DCIG, that a public storage cloud must possess to earn the confidence of enterprises.

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