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10 Hot Google CRM Apps - Slide 11




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Get Satisfaction is a social platform that helps businesses and organizations create customer communities that facilitate conversations, reduce support costs, and gather real-time market feedback. Available on demand through simple widget-based integrations and an open API set, a Get Satisfaction community immediately invites participation and provides a platform for discussion anywhere in the online experience. Get Satisfaction communities are flexible, easily scalable, and integrate very simply with most CRM solutions. This lets businesses and organizations add a very important social element to their management of customer relationships.

Cost: Plans starting at $19 per month

Google Apps provides a less expensive, Web-based alternative to traditional proprietary software. In addition to the standard Gmail, Calendar and Doc features, there are a wide variety of integrated apps available that add functionality to Google Apps. These integrated apps also include single sign-on capability, thereby limiting the number of passwords users must remember. This slideshow features 10 of the highest-rated apps for customer resource management (CRM) from the Google Apps Marketplace.

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