The latest outsourcing trends identified by the Everest Group.
Asia continued to dominate delivery center activity with a 62 percent share of new delivery centers set up in Q3-2010. India dominated with 11 new delivery centers being set up during this quarter while significant activity was also reported from China and the Philippines.
Asia continued to dominate delivery center activity with a 62 percent share of new delivery centers set up in Q3-2010. India dominated with 11 new delivery centers being set up during this quarter while significant activity was also reported from China and the Philippines.
India has long been a dominant outsourcing destination and that hasn’t changed, based on recent research from the Everest Group, which tracks the relative maturity of different global services destinations. Latin America and Africa saw increases in outsourcing activity in 2010’s third quarter, while activity in Eastern Europe slowed.
Click through for further insights based on Everest’s heatmaps, which look at the number of captive delivery centers and third-party delivery centers established across the globe. The heatmaps are published in Everest’s quarterly Market Vista reports, which include additional data about outsourcing activity.