A lot of companies still struggle with how much access to give employees to social media and mobile computing. The obvious concerns are over data security and the huge potential for wasting time.

But a new survey of 1,303 end users and 1,309 IT decision makers from Cisco finds that companies are starting to see the business value of Web 2.0 applications and mobile computing devices, which is leading to the development of IT usage policies that seek to find a middle ground between productivity and concerns over employees simply finding more creative ways to waste time.

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