dcsimg

14 Tips for a Successful IT Infrastructure Library (ITIL) Implementation

  • 14 Tips for a Successful IT Infrastructure Library (ITIL) Implementation-

    Reassure IT staff that their roles won't be automated out of existence. Rather, ITIL will allow them to apply their time and energy to more strategic issues. They shouldn't have to spend as much time firefighting, and firefighting will become less stressful if processes are better defined.

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16

14 Tips for a Successful IT Infrastructure Library (ITIL) Implementation

  • 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16
  • 14 Tips for a Successful IT Infrastructure Library (ITIL) Implementation-8

    Reassure IT staff that their roles won't be automated out of existence. Rather, ITIL will allow them to apply their time and energy to more strategic issues. They shouldn't have to spend as much time firefighting, and firefighting will become less stressful if processes are better defined.

For every successful IT Infrastructure Library (ITIL) implementation, there’s (at least) one that doesn’t go so well. Resistance to the structure imposed by ITIL, from business users and/or IT staff, can be a big problem, as IT Business Edge’s Ann All wrote in a blog post.

So how can you increase your chances of winning ITIL acceptance in your organization? Click through for 14 tips Ann gleaned from analysts and IT professionals who have been involved in ITIL initiatives.

More Slideshows:


Seven Issues Making Life Difficult for Windows Phone 7 Can Microsoft beat the odds and make Windows Phone 7 a success? -

Ten Reasons Why the IT Job Market Is Hot in 2010 IT remains a great career path for people already in the field, and for those considering it.


Eight Steps to Leveraging Social Networks in Your Job Search Eight steps to focus your online job search.