Outsourcing organization expects uplift to accompany economic turnaround.
- Outsourcing practices will continue to be impacted by increased environmental awareness and social responsibility. The industry will be called on to step up its role as a leader in corporate social responsibility globally.'Companies will need to develop new innovative technologies to deliver the sustainable products that consumers want and also look more broadly at the impact of their outsourcing actions on a global basis,' said Julia Santos, COP,director worldwide strategic outsourcing, Johnson & Johnson Group of Consumer Companies, and chair of IAOP's Global Human Capital Chapter.