IT Business Edge contributor Don Tennant spoke with Monty Hamilton, CEO of Atlanta-based Rural Sourcing Inc., shortly after the 2010 Outsourcing World Summit last month. Hamilton presented at the event, where he found high receptivity to the idea of outsourcing IT work to low-cost, non-urban areas in the U.S. as an alternative to offshore outsourcing.
Hamilton said RSI grew 300 percent last year, with outsourcing centers in Jonesboro, Ark., and Greensboro, N.C. His goal is to open 30 centers over the next five to six years, and his current focus is on Georgia and Iowa. RSI currently has about 15 clients, ranging from start-ups to Fortune 500 companies. But the sweet spot, Hamilton said, is the midmarket.
“Those are the companies that are primarily going to have U.S.-based businesses,” he said. “They’re not going to have the patience or wherewithal or investment dollars to go make an offshore operation in India work. But they’re going to have to figure out how to stretch their IT dollars and be more cost-efficient. For them, outsourcing is something they haven’t done a lot, or even looked at in the past.”
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