Question: Watson. Answer: What Is a Computer That Will Have Great Impact?

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Engaging customers

Stephen Gold, IBM’s vice president of solutions, said that in May the company established the IBM Watson Engagement Advisor, which aims to change the way businesses and consumers interact. He said that it can be a tool for customer service agents or be made directly available to consumers.

IBM’s Watson, which rose to fame by trouncing Jeopardy champion Ken Jennings (who set the record with 74 straight wins against human competition) is being put to more productive uses than game shows.

Watson, according to the company, is a cluster of 90 IBM Power 750 servers, each utilizing a 3.5 GHz POWER7 eight-core processor. The platform offers 16 Terabytes of RAM. Here are some ways that Watson is being used now and descriptions of how it will be used in the future.

 

Related Topics : IBM Looks to Redefine Industry Standard Servers, APC, Brocade, Citrix Systems, Data Center

 
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