Delivery of IT projects nowadays seems to require both long hours and the kind of will power only true heroes possess. This is especially true of projects that exist in the digital space. Thus, questions arise – what has changed, and what is needed to get things back on track so we don't need to rely on heroes to effectively deliver IT projects to the world?

In thinking about the IT services industry as a whole, Virtusa would like to offer five observations and recommendations designed to properly answer these questions.