How to Effectively Deliver IT Projects in the Digital Age

Project Managers

In recent years, the role of project managers across the IT services industry has been downsized. It is not hard to see why. Project managers have three key responsibilities: working with their customers to understand their needs; motivating and managing their teams to deliver quality work on time; and taking care of project administrative tasks. During the turbo-charged growth of the IT services industry, many project managers have started moving more toward the administrative side of project management. However, they have lost connections with customers, their own teams, and technology in the process. This has led to several project managers being downsized. Yet the project management layer is the glue that holds things together, and it is very important to set the right expectations. Those aspiring to play this role should continue to hone their technology skills, while also being able to bring people together.