How to Assess Your Critical Cloud Service Providers
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Define Clear SLAs: Termination
Step 6: Terminating the Contract
Companies often fail to think far enough into the future and consider how they will exit the relationship with their CSPs. Remember that many CSPs will say that as they are accountable for your organization’s data while it is under their management, at the end of the contractual period, they may assert that they still own the data. Thus, it is critical that you ensure that your contract has a clear clause stating that the CSP must return and expunge your data upon termination of the agreement.
Previously, MetricStream's David Williamson shared best practices for how companies can keep their cloud technologies secure, including:
- Prioritizing the value of your data (whether public or private).
- Considering the different ways a loss event may impact your organization.
- Monitoring and managing your third-party relationships with specific loss prevention protocols.
- Testing your network for weaknesses, and addressing them swiftly.
- Dedicating resources for information stewardship.
According to the Global State of Information Survey led by PwC US in conjunction with CIO Magazine and CSO Magazine, of 10,000 IT and security decision-makers in 127 nations, 69 percent of respondents use cloud-based security services. This number reflects that the cloud has not only proliferated, but has become a staple in the enterprise IT strategy. Given the survey results, which reveal increasing and continued growth of cloud adoption, Williamson has outlined five best practice guidelines for how companies can assess the capabilities of their critical cloud service providers (CSP).
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