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Five Ways Unified Communications Keeps Pace with Your Business

  • Five Ways Unified Communications Keeps Pace with Your Business-

    Flexible Deployment Options

    The increasing use of hosted or cloud-based phone systems, along with the general trend toward unified communications as a service (UCaaS), has sparked a debate within the communications industry as to the preferred deployment method for business phone systems: cloud or on-premises.

    Advice: It's generally understood that each has its benefits and challenges, and the industry has seemingly arrived at a consensus as to which key factors play into the decision for the best solution. For on-premises, the key factors are centralized workforce, telecommunications expense handled with capital investment, in-house IT staff, and customization requirements. For cloud, they are distributed workforce/office layout, IT staff limited or completely outsourced, spending resources on phone system management not a priority, and telecommunications expense predictable — billed monthly.

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Five Ways Unified Communications Keeps Pace with Your Business

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  • Five Ways Unified Communications Keeps Pace with Your Business-2

    Flexible Deployment Options

    The increasing use of hosted or cloud-based phone systems, along with the general trend toward unified communications as a service (UCaaS), has sparked a debate within the communications industry as to the preferred deployment method for business phone systems: cloud or on-premises.

    Advice: It's generally understood that each has its benefits and challenges, and the industry has seemingly arrived at a consensus as to which key factors play into the decision for the best solution. For on-premises, the key factors are centralized workforce, telecommunications expense handled with capital investment, in-house IT staff, and customization requirements. For cloud, they are distributed workforce/office layout, IT staff limited or completely outsourced, spending resources on phone system management not a priority, and telecommunications expense predictable — billed monthly.

With this continuously evolving business landscape, companies must understand the need for flexibility in order to be successful and thrive. Systems and technologies need to be in place that not only meet these extreme market conditions, but continue to protect and prepare businesses for the changes that are coming down the road. Having to use systems that don't have the capability to adapt can force a company into a corner — making it difficult, if not impossible, to compete.

There is no greater need for flexibility than in a company's communications system. In the past, companies were forced to make extremely large investments in traditional phone systems, only to get stuck with out-of-date features, huge support fees, and no easy (or affordable) way out. With the appropriate planning and right solution, a communications system — whether a hosted VoIP or premises-based system — can deliver powerful, customer-centric functionality with the flexibility needed to keep up with change.

In this slideshow, Digium shares five ways a unified communications (UC) business phone system can help companies thrive in today's competitive climate.