Five Considerations When Selecting Voice and Data Plans for Business

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What about voice?

Is voice a requirement for your users? If so, the same rules as above apply. However, in many cases, you can access current use data from existing phones – an added advantage. When analyzing past usage to plan for future needs, it's important to consider the impact of the new software application on the need for voice. In delivery, for example, if drivers were previously called into dispatch to report back in or assist in processing transactions, and now that will be handled through the new mobile software application (and thereby the data plan), then the voice requirement has decreased.

If voice is not required and this is strictly a line-of-business application (data only), there are many options for data connectivity not otherwise available. For example, you could go through an MVNO (Mobile Virtual Network Operator) who purchases bulk access to network services from the tier-1 carriers at wholesale rates and then independently sets retail prices. This allows them to create custom data packages for customers above and beyond (or below and around) the pre-packaged solutions the carriers might have available.

Just as important as choosing the right mobile device, selecting the right voice and data plan is vital to your business. However, with hundreds of options on the market, deciding which voice and data plan is most suitable for your business can be a huge challenge – no matter the type or number of mobile devices you're rolling out.

The right voice and data plan helps ensure that your business has access to the information that you need, when you need it, without overpaying. In today's competitive marketplace, businesses need to find ways to cut costs and maximize efficiencies, and pursuing the most appropriate voice and data plan is one way to uncover additional savings.

To decide which voice and data plan is right for your business, it is best to take a good look at your organization's specific needs. Do you heavily rely on line-of-business software applications in the field? Are your employees using their devices to unnecessarily stream data unrelated to work? How much hardware support do you require?

In this slideshow, Barcoding, Inc.'s Kelly Harris, director of program management, has identified a few key considerations that should be taken into account when selecting your business' next voice and data plan.


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