Eliminating the CIOs' BYOD Blind Spot

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BYOD allows IT managers to establish a 360-degree relationship with their vendors

Initiatives like BYOD and cloud will foster the development of trusting, ‘give-get’ partner relationships between IT managers and their vendors, simply due to the fact that security monitoring and managing IT services is a must, especially for companies that fall in highly regulated industries (i.e., health care, financial, etc.). It’s these relationships that will help IT managers establish service-level agreements (SLAs) and performance metrics to continuously improve the customer experience.

BYOD is now a staple in the workplace, forcing IT managers to think past the typical problems (upgrades, training, apps management) first associated with the trend.

While some still struggle to integrate smartphones and tablets into operations, smart IT managers are using the BYOD trend to create innovative new business processes, like using BYOD as a tool to develop client-ready mobile initiatives, or pairing devices with other developing technologies, like embedded sensors, to capture business intelligence.

Hugo Perez, managing director at United Data Technologies, has identified five BYOD realities facing IT managers today.


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