Digital transformation is a moot point unless you have a clear connection to customer value and pain. Think deeply about why your organization needs to be more fluid and agile; draw on customer touch points and use cases.
Every business wants to build a modern operations environment; every CIO wants to drive business transformation, often through digital transformation; and every enterprise wants to find a way to overcome the agility-stability paradox to thrive.
These initiatives are all essential to the bottom line, but in modern IT environments, organizations must contend with an evolving business and IT landscape that can make it difficult to achieve these goals. Today’s enterprises must maintain reliability to ensure customer experience, uptime, performance, security and compliance, while also seeking agility to increase release velocity, enter new markets, and remain competitive.
Whether it’s mismatched technology, a lack of mutual understanding, or too much change at once, the barriers to success in the digital economy continue to stand tall. So how can today’s enterprise build out modern IT operations and achieve crucial digital initiatives? In this slideshow, PagerDuty shares the nine rules for achieving digital transformation in the enterprise.
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