Steps enterprises must take to end email overload and embrace email as the center of business connectivity in a cloud environment.
Understand Email Overload
Email is perhaps the most ubiquitous workplace tool of the past 20 years, and its evolution over time has turned it into a primary source of information overload. Email was designed for simple, short-form communication, yet thanks in large part to its near 100 percent adoption across workplace environments, today email is used as the solution to countless enterprise communication challenges.
Employee inboxes contain dozens of new requests, status updates, work orders, contracts and more. Each of these incoming messages has the potential to negatively affect a typical office worker's productivity for up to 23 minutes, according to the University of California, Irving's Gloria Mark.