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4 Issues Companies Should Address Before Adopting a UC Platform

  • 4 Issues Companies Should Address Before Adopting a UC Platform-

    All-in-One Systems

    According to a report commissioned by Sonus, 72 percent of respondents had either partially or fully deployed UC solutions within enterprise environments. The finding confirms that companies are using different platforms for voice, video, conferencing and messaging, and it is frequently that complexity that can slow them from moving from "partially deployed" to more fully deployed.

    When either users or administrators have to deal with multiple vendors, hardware infrastructures, software systems, hosting providers and support services, the full functionality and productivity gains of UC aren't achieved. This means when an issue occurs with one part of your UC platform, the whole system suffers and it takes longer and requires more time and resources to manage.

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4 Issues Companies Should Address Before Adopting a UC Platform

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  • 4 Issues Companies Should Address Before Adopting a UC Platform-2

    All-in-One Systems

    According to a report commissioned by Sonus, 72 percent of respondents had either partially or fully deployed UC solutions within enterprise environments. The finding confirms that companies are using different platforms for voice, video, conferencing and messaging, and it is frequently that complexity that can slow them from moving from "partially deployed" to more fully deployed.

    When either users or administrators have to deal with multiple vendors, hardware infrastructures, software systems, hosting providers and support services, the full functionality and productivity gains of UC aren't achieved. This means when an issue occurs with one part of your UC platform, the whole system suffers and it takes longer and requires more time and resources to manage.

Unified communications (UC) services pull together a variety of communication platforms that can help organizations become more productive by offering frictionless access to the right information, in the right context, and at the right time. Enterprises are utilizing these platforms more than ever. In fact, according to a report by Osterman Research, UC adoption will continue to rise over the next couple of years. Today, 45 percent of users touch a UC system, whereas Osterman expects that number to rise to 68 percent in 2017.

With this growth, there is an essential need to develop and maintain viable solutions for the industry. Before success with a unified communication platform, companies must know what platform is best and best practices to enforce these systems into the culture of their company. To help with this issue, Tata Communications shares four things every company should think about before and while installing a unified communications system.