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IT Downloads Results for "The Art of Service"

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COBIT Fact Sheet

COBIT Fact Sheet

  ITDownload  
  |   RESEARCH   |   Jan 26, 2009
 

Find out all the facts on COBIT with this helpful document....  More >>

 
ITIL Easy Explanation Fact Sheet

ITIL Easy Explanation Fact Sheet

  ITDownload  
  |   TUTORIALS   |   Jan 25, 2009
 

The Information Technology Infrastructure Library Volume 3 is a growing body of knowledge. The following document explains the facts of ITIL....  More >>

 
Six Sigma Fact Sheet

Six Sigma Fact Sheet

  ITDownload  
  |   TUTORIALS   |   Jan 25, 2009
 

Learn to be nearly perfect in executing key processes....  More >>

 
ISO-IEC 20000 Professional Program Support of IT Overview

ISO-IEC 20000 Professional Program Support of IT Overview

  ITDownload  
  |   TUTORIALS   |   Jan 25, 2009
 

The ISO 20000 Professional Program: Support of IT Services According to ISO/IEC 20000 is a two-day program that teaches the standard and prepares participants for the associated certification....  More >>

 
ISO-IEC 20000 Professional Program M&I Overview

ISO-IEC 20000 Professional Program M&I Overview

  ITDownload  
  |   TUTORIALS   |   Jan 25, 2009
 

The ISO 20000 Professional Program: Measurement & Improvement of ITSM Processes is a two-day program that teaches the standard and prepares participants for the associated certification....  More >>

 
ISO-IEC 20000 Primer

ISO-IEC 20000 Primer

  ITDownload  
  |   TUTORIALS   |   Jan 25, 2009
 

Many organizations are looking to implement ISO/IEC 20000 to improve the structure, quality and reputation of the business....  More >>

 
ISO IEC 20000 Introduction

ISO IEC 20000 Introduction

  ITDownload  
  |   TUTORIALS   |   Jan 25, 2009
 

ISO is a relatively new standard, but it is widely expected to have a significant role in the future of IT governance....  More >>

 
ISO/IEC 20000 Foundation Program

ISO/IEC 20000 Foundation Program

  ITDownload  
  |   TUTORIALS   |   Jan 25, 2009
 

Get more details on the ISO 20000 Foundation Program, a two-day course that offers extensive instruction on the standard....  More >>

 
ISO 20000 Easy Explanation Fact Sheet

ISO 20000 Easy Explanation Fact Sheet

  ITDownload  
  |   TUTORIALS   |   Jan 25, 2009
 

This ISO 20000 fact sheet will help introduce best-practice IT management methods and continual improvements into the IT environment of any organization....  More >>

 
ISO 9000 Easy Explanation Fact Sheet

ISO 9000 Easy Explanation Fact Sheet

  ITDownload  
  |   TUTORIALS   |   Jan 25, 2009
 

Get the details of ISO 9000 with this handy fact sheet....  More >>

 
 
 
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